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For Shop Owners
Alpidi is the only marketplace for custom e-commerce production partnership solutions, all in one place. Alpidi platform provides the best workflow experience for processing custom shop orders with proper production partnership. Join us and process your orders with less effort in production and sell more products in custom e-commerce platforms.
There are tons of reasons for you to work with Alpidi. A few of them are:
- Easy integration to marketplaces with just one click
- Open more shops and sell more by selecting production partners in Alpidi
- Manage orders from multiple shops in one account
- Automate your orders
- Enrich listings by split order opportunity
- Enhanced refund function
- Track your orders end-to-end
- Do all of these at no additional cost
Alpidi is a platform for meeting shop owners with proper production partners. So Alpidi does not provide production and fulfillment services itself but ensures the quality in the process.
Alpidi is not a platform on which to sell products. Rather, Alpidi helps you to sell on marketplaces like Etsy, Shopify, and others by streamlining the production and fulfillment processes and reducing costs.
You do not need to manage inventory on Alpidi; let’s leave it to Alpidi’s production partners and focus on selling them instead. You can assign an order to a production partner and then track it through the production and fulfillment process at every stage of it.
Alpidi provides support anytime you need it within the process over the Alpidi support module. Besides, we are happy to support you by email: support@alpidi.com
Yes, eventually, you will be able to integrate your shops from any e-commerce platform. For now, you can integrate your Etsy and Shopify shops.
Alpidi only partners with manufacturers that prove their production quality and capacity. Alpidi requires their legal documents, visits their manufacturing factory, and examines their product quality, production capacity, employee numbers, etc. to let them become production partners on Alpidi.
This is your responsibility to make sure to attach the right vector file and make sure it is a good quality graphic file for their advertised item. If the Production partner does not like the quality of the vector file, they can request a new vector file but not mandatory.
Alpidi has a streamlined refund and return process. You can ask for a partial or full amount refund or resend the order. Production partners get a notification in that case and they can accept, partially accept, or reject it. If you are not happy with the solution, you can open a case to the Alpidi Admin. Alpidi Admin examines all the processes of the order including the evidence provided by both parties and decides on how to proceed and resolve the conflict.
Alpidi is free to use for you. You just add a balance via Stripe or Wise and use it to assign your orders to production partners. You can also automate it and Alpidi handles the rest.
No, just keep in mind that credit cards (~%3) and ACH direct debit (~%1) money installment require their fees but money installment through Wise will be free.
For example: When you install $100 to Alpidi with a credit card, your available balance will be ~$97. When you install $100 to Alpidi with an ACH direct debit, your available balance will be ~$99. When you install $100 to Alpidi with an integration, your available balance will be $100.
Alpidi applies leading-edge security methods and technologies to secure your data. Besides, Alpidi policies ensure that production partners use your designs just for your production purposes and Alpidi will delete them after a month.
For Production Partners
Alpidi is the only marketplace for custom e-commerce production partnership solutions, all in one place. Alpidi platform provides the best workflow experience for processing custom shop orders. Join us and get more orders within a streamlined process.
There are tons of reasons for you to work with Alpidi. A few of them are:
- Dynamic inventory management function
- Your payment is secured
- Provides an effortless inventory management tool
- Imports and exports orders at any stage in the production workflow
- Easy vector file matching
- Update addresses with CSV, or export tracking numbers to CSV files
- Create bulk shipping labels
- Track each produced item
- Low quantity alerts
- Continuous supply options
- Create multiple shipping labels at once
- Enhanced packing slip label
- Order details on vector file
- Do all of these at minimum cost
You can add your inventory manually or import it with one click. Afterward, you can manage it in 4D with dynamic options including stocks, costs, and color images. Alpidi engine can match listing options with your inventory options automatically. Once an order is assigned to you, you have full control of the production and fulfillment process. You can easily proceed with orders, create shipping labels, and download vector files for manufacturing.
Alpidi provides support anytime you need it within the process over the Alpidi support module. Besides, we are happy to support you by email: support@alpidi.com
You can register via the Alpidi register page by filling out a form. Then, you will get an email with some directions and Alpidi will start your registration process.
Basically yes. Well, Alpidi will consider all applications. If you are eligible to become a production partner and Alpidi has enough production partners in your product type category then you will be placed on the waitlist. Based on current order numbers processing on Alpidi, we will call you and activate your account when needed.
No, but Alpidi is working on an additional account type called designers. So designer account holders can serve here upon request for any store or order.
This is the shop owner’s responsibility to make sure to attach the right vector file and ensure it is a good quality graphic file for their advertised item. If you do not like the quality of the vector file, you can request a new vector file but it is not mandatory.
Alpidi has a streamlined refund and return process. Shop owners can ask for a partial or full amount refund or resend the order. You get a notification in that case and you can accept or reject it. If shop owners do not agree with the solution, they can open a case to the Alpidi Admin. Alpidi Admin examines all the processes of that order including the evidence provided by both parties and decides on how to proceed.
We are working on shipping insurance. If a product is scanned by a carrier service provider and they lose your item, the insurance will cover your loss.
Alpidi has no subscription fee for now. You just add a Wise or bank account and get your payouts periodically reduced by a fixed fee per received order and wire transfer fee.
No, you cannot reject an order assigned to you if your stock is available on Alpidi. You can put your account on vacation mode as necessary. If you feel the vector file is wrong or not of good quality, you can request a new vector file.
You cannot get new orders regarding that item in your inventory until you update your stock quantities.
Shop owners can see your performance scores. This might affect your reputation with them and result in receiving fewer orders on Alpidi. Additionally, if it continues to happen, Alpidi Admin can decide to suspend your account.
You can improve your badge level by increasing items produced and delivered on time and not getting refund/resend requests. Alpidi evaluates your last 3 months’ performance.
Alpidi measures your performance by the metrics of business tenure, total items produced, on-time completion rate, average order fulfillment time, maximum production day per order, and number of types of items.
Alpidi has a section on the home page to announce new products and once you add a new type of product it automatically appears there. In addition, Alpidi informs registered shop owners through periodical bulletins.
Yes. Alpidi offers referral codes for you to bring your customers and get a discount on the fixed fee.
